Roads & Transportation:
How satisfied are you with the following?

1) Road Condition
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

2) Availability of Sidewalks
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

3) Sidewalk Maintenance
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

4) Street Signage
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

5) Street Snow Removal
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

6) Street Lighting
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

7) Revelstoke Airport
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

Parks & Recreation:
How satisfied are you with the following?

8) Condition of Parks
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

9) Condition of Trails
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

10) Condition of Sport Fields
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

11) Condition of Arena
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

12) Condition of Pool
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

13) Condition of Community Centre
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

14) Condition of Boulevards and Revitalization Area
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

15) Condition of Williamson Lake
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

16) Availability of Recreational Programs
Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

Social and Culture:
How satisfied are you with the following?

17) Provision of Social Support Organizations
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

18) Opportunity for Youth Activities
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

19) Revelstoke Museum
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

20) Okanagan Regional Library
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

Utilities:

21) Which system provides your water?
 City                Big Eddy                 Other  

22) Is your property serviced by the City's sewer system?
 Yes                No                          Don't know

23) Is you property serviced by the City's garbage collection service?
 Yes                No                          Don't know

How satisfied are you with the following?

24) Street Storm Drainage
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

25) Water Service
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

26) Sewer Service
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

27) Garbage Collection Service
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

Protective Services:
How satisfied are you with the following?

28) Police Protection
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

29) Fire Protection
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied   Don't know

Planning and Development Services:
How satisfied are you with the following?

30) Official Community Plan
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

31) Zoning Regulations
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

32) Habitat and Natural Areas Protection
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

33) Heritage Preservation
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

34) Community Enhancement
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

Setting Priorities:
Where would you prefer to see the City spend more?

35) Arts and Culture
 Yes                No                          Don't know                   Spend less 

36) Parks and Recreation
 Yes                No                          Don't know                   Spend less 

37) River Trail
 Yes                No                          Don't know                   Spend less 

38) Roads and Sidewalks
 Yes                No                          Don't know                   Spend less 

39) Community Enhancement
 Yes                No                          Don't know                   Spend less 

40) Community Economic Development
 Yes                No                          Don't know                   Spend less 

41) Sewer Treatment
 Yes                No                          Don't know                   Spend less 

42) Snow Removal
 Yes                No                          Don't know                   Spend less 

43) Other (please specify)
 
  

44) Do you agree that the City should allocate funds to maintain and upgrade existing facilities/infrastructure before spending money on new facilities/infrastructure?
Agree strongly Agree somewhat    Disagree somewhat       Disagree strongly Don't know

45) To pay for capital projects the City can use a 'pay-as-you-go' policy (meaning it would only do as much work each year as it had the money to pay for it), or it can borrow the money to do the work sooner and repay the debt over a number of years.  Which approach do you support?
Pay-as-you-go Borrow                  Combination of both       Don't know

46) If faced with the following choices, which direction would you want the City to take?
Improve levels of service/capital spending and increase taxes
Maintain current levels of service/capital spending and taxes
Lower levels of service/capital spending and reduce taxes
Don't know

Departmental Services:
In your dealings with the City, how satisfied have you been with the service provided by the following departments?

47) City Council
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

48) Administration
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

49) Finance
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

50) Public Works
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

51) Planning and Bylaw Enforcement
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

52) Parks and Recreation
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

53) Economic Development
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

54) Animal Control
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

55) If you have received less than satisfactory service, how could we improve?  (please provide comments below)
 

Public Relations:
Do you feel that the City does a good job in communicating to the public in the following areas?

56) Available Services
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

57) Capital Projects
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

58) Financial Information
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

59) Planning Issues
 Very satisfied  Somewhat satisfied  Somewhat dissatisfied  Very dissatisfied  Don't know

60) If you answered 'no' to any of the above, how do you feel we could improve?  (please provide comments below)
 

61) Have you made a complaint to the City in the last year?
 Yes              No 

62) If you answered 'yes' to the above question, what was the nature of your complaint?
 Property tax  Animal control           Building and Bylaw Enforcement                  Snow Removal
    Other 

63) Was your complaint dealt with promptly and courteously?
 Yes              No                           No opinion

Respondent's Information (Optional):
This information will be kept strictly confidential.

64) In which area of the City do you live?
Arrow Heights    City Centre    Lower Town (Farwell)    Big Eddy (Tum Tum)    CPR Hill    Columbia Park    South Revelstoke

65) Do you own or rent your home?
Own    Rent    Other

66) How long have you lived in Revelstoke?
<1 year    1 - 5 years    6 - 10 years    11 - 15 years    More than 15

67) What best describes your residence?
Single Family Dwelling    Duplex/triplex    Townhouse    Apartment/suite    Modular home    Other

68) Please indicate your age
Under 18    18 - 24    25 - 31    35 - 44    45 - 54    55 - 64    65 - 74    75 - 84    85 and over 

69) Please indicate your gender
Male    Female