Strength and Weakness Analysis

To be effective, Revelstoke’s tourism strategy must reflect the area’s strengths and mitigate its weaknesses. An understanding of strengths and weaknesses ensures that the strategy focuses on markets or products for which Revelstoke has a competitive advantage. The strengths and weaknesses analysis was prepared based on input from Steering Committee members and tourism industry representatives. The analysis addresses ten topics which are summarized in Table 2-12 and include:

  • Location
  • Transportation
  • Tourism products
  • Tourism services
  • Community attitude
  • Markets
  • Appearance of surrounding area
  • Signage
  • Financial resources

It should be noted that all the strengths and weaknesses identified through the project consultation process have been included in Table 2-12.

  • Table 2-12
    2003 Tourism Development Strategy
    Strengths and Weaknesses

    Category

    Strengths Weaknesses
    1. Location
    • Adjacent to TCH – 3 million people drive by annually.

    • On main highway corridor between Alberta and the B.C. Interior/Coast.

    • On bus tour route.

    • Near two national parks which are easy to access.

    • Far from a large population centre

    • Locations available in close proximity to develop as ‘draws’ to entice tourists to visit Revelstoke

    • Hub for southern traffic

    • Close to the highway but not easily visible (due to tree barrier)

    • Eastern access approach can be dangerous – needs more advance warning/signage and speed limitations

    • Highway pullouts are unkept, have no services and they are not enough in number.

    2. Transportation
    • Well-travelled highway.

    • Airport is capable of accommodating small charter flights

    • Located on CPR mainline

    • Rail facilities are capable of accommodating passenger rail services.

    • Access to backcountry

    • Existing airport has no scheduled flights and no navigational aids.

    • Subject to poor winter driving conditions and occasional road closures due to weather, slides and accidents.

    • VIA Rail no longer uses the railway.

    • The Rocky Mountaineer passes through Revelstoke but does not stop.

    • Columbia River a challenge for navigation (irregular water levels)

    3. Tourism Products
    • Area’s natural resources support a range of four-season outdoor recreational activities without being overly developed or congested by visitors.

    • National Parks provide a variety of interpretive programs, trails and outdoor/adventure opportunities.

    • High quality, deep snow. -- the area is already recognized for its cross-country skiing, ski touring, heli-skiing and snowmobiling opportunities.

    • Many supporting resources already in place (e.g., trails, guides).

    • Recreation facilities such as the ski area and trails are close to town.

    • High quality heritage buildings provide opportunities for walking tours,.

    • Revelstoke Dam Visitors Centre.

    • Four museums (e.g., Railway, Forestry)

    • Wildlife viewing opportunities.

    • Guide/touring opportunities.

    • Railway history & authentic heritage

    • Columbia Mountains ecology / temperate rainforest

    • Growing summer activities – ATV touring, golfing, bird watching

    • Lake Revelstoke & Columbia River

    • Variable weather and shoulder season activity options are limited.

    • Land use conflicts

    • Uncertainty of Provincial Recreation site status/maintenance

    • Lack of outdoor adventure operators

    • Lack of water based adventure operators

    • Lack of family/childrens’ attractions

    • Lack of cultural-based tourism operators

    • National Parks subject to inconsistent openings

    4. Tourism Service
       (Includes Facilities
       and Support
       Services)
    • Reasonable mix of accommodation and food service facilities available.

    • Visitors have access to a variety of brochures, maps and other tourism information on the area.

    • Outdoor summer entertainment in Grizzly Plaza.

    • Good community infrastructure.

    • Annual events

    • RV / Bus parking, free sani-dump

    • Downtown revite

    • Public washrooms downtown

    • Centennial Park (ball fields all in one place)

    • Aquatic Centre/Community Centre

    • Canadian Avalanche Centre

    • Free and ample downtown parking

    • Gateway feature at west entrance

    • Lack of major summer destination resort

    • Lake Revelstoke is not developed

    • Reports of poor customer service by front-line staff.

    • Some businesses do not understand what comprises high quality service.

    • Evening and Sunday merchant closings.

    • Highway frontage properties do not reflect community image / heritage theme.

    • Lack of conference packaging

    • Night time train whistling in downtown area

    5. Community
        Attitude
    • Core group of volunteers and other community representatives committed to enhancing tourism.

    • High level of expertise among community volunteers.

    • Friendly residents and small town atmosphere.

    • Pride in homes and gardens

    • Co-operative efforts between operators

    • Some conflict between the forestry and tourism sectors over the use of the backcountry and the focus on job creation.

    • Animosity among some Revelstoke residents regarding the need to share use of outdoor resources.

    • Lack of internal knowledge of what is available for tourism

    6. Markets/Marketing
    • Over 3 million travellers on highway annually

    • Suitable for a diversity of independent traveller markets.

    • Offers products which appeal to several components of the outdoor adventure market.

    • Can be promoted as an “authentic historic mountain community”.

    • Strong tourism coordination (private & public)

    • Recognition as adventure destination

    • Award winning marketing campaign

    • International recognition as a place to visit

    • Film location appeal

    • Lack of specific information on the demographic characteristics of current visitors.

    • Have difficulty attracting visitors during the shoulder season and part of the winter season.

    • Inability to capture rubber-tire tourism visitation

    • Perception of TCH as dangerous highway

    7. Appearance of
        surrounding area
    • Very scenic - rugged mountain setting.

    • Diversity of landscape types.

    • Offers many of the same outdoor adventure opportunities as Banff without congestion.

    • Timber harvesting detracts from “Super Natural B.C.” image.

    • Unkept appearance of TCH (lack of brushing/mowing obscures signage and viewpoints)

    • Initial appearance of community from the west is not attractive

    • Air quality is sometimes poor due to beehive burner emissions

    8. Appearance of
        town
    • Downtown streets recently upgraded

    • Attractive benches located throughout the community

    • River trail and greenbelt area are attractive

    • Banner program increases attractiveness

    • Community public art project

    • City doing a good job of maintaining parks and landscaped areas.

    • Participation in Communities in Bloom program has made many gardens very attractive

    • Community implementing revitalization plan for Revelstoke highway area.

    • Too many empty storefronts in the downtown.

    • Fly ash from mill is a regular occurrence

    • Commercial areas need better clean up and continued maintenance

    9. Signage
    • The community has gone to extensive effort to coordinate the colour and style of directional and public facility signage.

    • New signs are subject to signage program guidelines re: design, colouring and quality.

    • Some signs are poorly maintained

    10. Financial
          Resources

    • Local government has made a long term commitment to fund tourism development and promotion

    • Funding for tourism development is available from local CBT monies.

    • Local government funding is on a declining scale.

    • Promotional and marketing activities are under-funded.

    Continue to Tourism Issues...

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    [Back to Tourism Development Strategy Table of Contents]


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