Bylaw complaints may be made by telephone, email, online, in person or in writing to the Administration Department. (See contact information below.) You must identify yourself when making the complaint; the City will not accept anonymous complaints. Please be prepared to provide your name, address and telephone number to the Bylaw Enforcement personnel. The City keeps the identity of every complainant confidential unless the complainant has agreed to be identified.
When Filing a Bylaw Complaint
Please be prepared to provide as much detail as possible about the complaint:
address of the property involved
date and time when the violation was first observed
detailed description of the violation
motor vehicle violations require a description of the motor vehicle and licence plate identification if possible