Snow and Ice Control

Take your time with this page to learn about the City's snow and ice removal process, what the priority routes are, why it takes a long time, plus important information to keep you and yours safe throughout the winter. 

Read up and have a safe and happy winter ahead!

The City’s objective is to provide safe and orderly transportation for emergency equipment, vehicle traffic, and pedestrians throughout the winter months. With frequent and often heavy snowfalls, the crew work hard to clear the streets as efficiently and effectively as possible. The process takes time, especially with severe storms. Snow removal resources are not unlimited and unanticipated equipment failures can happen and cause delays.

Citizens can help the snow removal process by understanding route priorities and taking the time to read through the below information tabs.  

  1. Priorities
  2. Shoveling/ Sidewalks
  3. Street Parking
  4. Safety

During significant winter weather events, plowing will be concentrated on Emergency Routes, Bus Routes, and Main road arterials as per the City Snow and Ice Removal Policy. Resources are committed to keeping these routes open and priority to emergency services such as Hospitals, Ambulance, Police and Fire. Once all priority routes are cleared, crews will concentrate efforts on clearing residential streets.

The priority system ensures we maintain the safest driving and walking conditions possible given prevailing weather conditions and demand on available workforce, equipment, and financial resources. The priority order is:

1.    Arterial roads accessing emergency services
2.    Downtown core
3.    Bus routes and hills
4.    Parking lots: City-owned parking lots (Community Centre, Arena / Curling Club), RCMP detachment, Fire Department, and courthouse parking lots
5.    Remaining streets and roads
6.    Fire hydrants